Privacy Policy

1. Information Collected

We collect limited information submitted voluntarily through inquiry forms, quotation forms, dealer applications, WhatsApp communication, contact forms, and other customer communication channels.

This information may include name, company name, contact number, email address, country, city, buyer type, product interest, daily milk quantity, required capacity, power availability, quantity required, and business requirements.

2. Purpose of Use

Information is used only for customer communication, quotations, sales coordination, technical support, product selection assistance, dealer communication, export discussions, and after-sales support related to PARAS® dairy machinery.

3. Communication Consent

By submitting an inquiry, users permit G.R. Jain Industries to contact them through phone, email, WhatsApp, or other business communication channels for responding to their request and coordinating related sales or support communication.

4. No Sale of Personal Data

We do not intentionally share or sell customer information to unrelated third parties. Information may be shared only where necessary for order coordination, authorized dealer support, logistics, documentation, or service communication.

5. Data Security and Retention

We take reasonable business measures to protect inquiry information. Enquiry and order-related information may be retained for quotation follow-up, warranty, dealer management, export documentation, support records, and legal or accounting requirements.

6. User Requests

Users may contact us to request correction or deletion of personal information, subject to business, legal, accounting, warranty, export documentation, and order record requirements.

7. Contact

For privacy-related requests, contact G.R. Jain Industries at g.r.jainindustries@hotmail.com or +91 8191084340.